taka22taka22 Privacy Policy —
Your Data, Your Control

Certain information is essential for taka22 to deliver a fair and reliable service. We collect only what is necessary — nothing more. See the details below.

a) Information you provide directly:

• At registration: full name, date of birth, email address, and mobile number.
• For identity verification: a copy of your National ID card or passport.
• For payments: Mobile Banking/Nagad/Rocket number (full number stored in encrypted form).
• Any information you share with us during a customer support interaction.

b) Information collected automatically:

• IP address, browser type and version.
• Device type and operating system.
• Time spent on each page and which games you played.
• Session logs and activity data.

Taka22 uses your data only for specific, legitimate purposes. Transparency is at the heart of our privacy policy — you will always know exactly how your information is being used.

• Account Management: For registration, login, and account verification.
• Transaction Processing: To ensure deposits and withdrawals are processed smoothly.
• Customer Service: To respond to your complaints or queries.
• Security Assurance: To detect fraud and unlawful activity.
• Service Improvement: Analysing which features are used most to further enhance the user experience.
• Legal Obligation: Providing information as required by government or regulatory authorities.
• Marketing: To send you relevant promotions and offers with your consent (which you can withdraw at any time).

The taka22 website uses cookies in your browser. Cookies are small text files stored on your device that help improve your browsing experience.

Types of Cookies We Use:

• Essential Cookies: Maintaining login sessions and security verification — disabling these will prevent the site from functioning properly.
• Performance Cookies: Pages with slow load times or issues are identified and used to improve site performance.
• Functional Cookies: Remembers your preferred language and game settings.
• Analytics Cookies: Which pages users visit — used for overall traffic statistics.

We never sell your personal data. In limited circumstances, certain information may be shared with trusted partners — strictly for service delivery purposes.

• Payment Processor: Mobile Banking, Nagad, Rocket — only the information required to process your transaction.
• Identity Verification Services: Licensed verification provider for KYC processing.
• IT & Cloud Services: For secure data storage — under strict confidentiality agreements.
• Legal Authorities: Mandatory upon receipt of a court order or government directive.

Taka22 applies industry-leading technical and procedural safeguards to protect your data. No system is 100% impenetrable — but we do everything in our power to keep your information safe.

• 256-bit SSL/TLS Encryption: Every connection to the site is encrypted.
• Data Encryption at Rest: Stored data is kept in encrypted form.
• Two-Factor Authentication (2FA): An added layer of security for your account.
• Firewall & DDoS Protection: To defend against cyberattacks.
• Regular Security Audits: Regular audits conducted by independent third-party experts.
• Staff Training: Only authorized staff can access specific data.
• Incident Response Plan: A response plan is in place to act quickly if any issue arises.

Your data belongs to you. taka22 is committed to giving you full control over it. Your rights are detailed below.

We do not keep your data indefinitely. Retention periods are defined for each type of information we hold.

• Account Information: For the duration of the active account and 5 years after closure (for legal compliance).
• Transaction Records: 7 years (as required by financial regulations).
• KYC Documents: 5 years after account closure.
• Customer Support Logs: 3 years.
• Cookie & Session Data: At end of session or after a maximum of 1 year.
• Marketing Preferences: Until consent is withdrawn.

Taka22 is an adults-only gaming platform. We do not serve anyone under 18 or collect any data from minors.

If you believe your child is using this site, please contact our support team immediately — we will take prompt action.

We may update this privacy policy from time to time — due to changes in laws, technology, or our services. We will notify you of any significant changes.

• The "Last Updated" date at the top of the page will always reflect the most recent version.
• You will be notified of major changes via email or in-app notification.
• Continued use of the site after any changes have been made will be considered acceptance of the updated policy.

For any privacy-related questions, requests, or complaints, please reach out to our Data Protection Team.

We Typically Within 72 hours We respond promptly. Complex requests may take up to 30 days.